ShelfEx

Privacy Policy for ShelfEx-ShelfScan (Mobile App & Web Portal)

Effective Date: April 17, 2025

ShelfEx-ShelfScan ("we", "our", or "us") operates the ShelfEx-ShelfScan mobile application and the ShelfEx-ShelfScan web portal (together referred to as the "Service"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or web portal. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information depending on how you interact with our mobile application and web portal.

a. Information Collected via Mobile App

  • Camera Access: Required to scan and capture images of shelves or products.
  • Microphone Access: Used for recording voice notes, if applicable.
  • Storage Access (Read & Write): Allows the app to save images or reports locally and retrieve them when needed.
  • Location Data (Fine & Coarse): Used for geo-tagging shelf scans or visits.
  • Internet Access: Required to sync data with our servers.
  • Device Information: Includes device ID, operating system version, app version, and crash logs.

b. Information Collected via Web Portal

  • User Credentials: Name, email, and password when you create or log in to your account.
  • Business Data: Information entered during usage, such as reports, analysis, shelf data, or uploaded images.
  • Browser and Usage Logs: Includes IP address, browser type, access times, pages viewed, and referring URL.
  • Uploaded Files: Files you upload via the web portal interface.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To provide, maintain, and improve our services
  • To allow core functionalities such as scanning, data syncing, and report generation
  • To communicate with users regarding updates, support, and service notifications
  • To analyze usage and improve the performance and security of our systems
  • To store user-generated content (e.g., images, reports)
  • To ensure regulatory or legal compliance (if applicable)

We do not use your information for advertising or marketing without your explicit consent, nor do we sell or rent your personal data to third parties.

3. Sharing of Information

We do not share your personal information with third parties except in the following cases:

  • With your consent
  • With service providers who perform functions on our behalf (e.g., cloud storage, database hosting)
  • For legal reasons - if required by law or to respond to legal processes
  • To protect our rights - such as enforcing terms and preventing fraud or abuse

All third-party services used adhere to appropriate data protection and security standards.

4. Data Security

We take the security of your data seriously. We implement appropriate administrative, technical, and physical security measures to protect your personal data from unauthorized access, disclosure, or destruction.

  • Encrypted communication (HTTPS)
  • Authentication and authorization controls
  • Regular security audits and updates

However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

If you request to delete your data, we will comply with your request within a reasonable timeframe.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access the personal data we hold about you
  • Correct inaccuracies in your data
  • Delete your personal data
  • Withdraw consent for data collection (where applicable)

To exercise any of these rights, please contact us at: support@shelfexecution.com

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If we become aware that we have collected such information, we will delete it promptly.

8. Third-Party Services

Our app or portal may contain links to third-party websites or use third-party tools. These sites and services are not operated by us, and we encourage you to review their privacy policies separately.

Examples may include:

  • Cloud hosting providers
  • Analytics tools
  • External APIs or integrations

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. You are advised to review this policy periodically for any changes. Continued use of the Service after changes constitutes acceptance of those changes.

10. Contact Us

If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us:

ShelfEx

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